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    Field: condition

    Invalid Condition Value in Google Shopping Feed

    Your product's condition attribute contains an invalid value. Google Shopping only accepts 'new', 'refurbished', or 'used' as valid condition values.

    Use our free Feed Validator to check for this and other errors automatically.

    What This Error Means

    The condition attribute tells shoppers whether a product is new, refurbished, or used. Google strictly validates this field and rejects any values that don't match the three accepted options.

    Valid condition values:

    • new — Brand new, original packaging, never used
    • refurbished — Restored to working order, may show minor wear
    • used — Previously owned, functional, may show signs of use

    Common mistakes:

    • Using "New" instead of "new" (case matters)
    • Using "brand new", "like new", "mint", etc.
    • Using localized terms ("neu", "nouveau", "nuevo")
    • Leaving the field empty for new products

    Shifting from a corrective mental model to a structural one helps prevent these errors from recurring.

    How to Fix It

    1. Use only accepted values — Replace any custom condition descriptions with exactly "new", "refurbished", or "used" (lowercase).
    2. Map your source values — Create a transformation rule to convert your system's condition values to Google's accepted terms.
    3. Default to "new" — If your products are all new and you don't track condition, set a static value of "new" for all products.
    4. Check for case sensitivity — Google requires lowercase. "New" or "NEW" will be rejected.

    Examples

    Incorrect
    <!-- Case sensitivity issue: -->
<g:condition>New</g:condition>

<!-- Non-standard value: -->
<g:condition>Brand New</g:condition>

<!-- Localized value: -->
<g:condition>Neu</g:condition>

<!-- Descriptive value: -->
<g:condition>Like New</g:condition>

<!-- Empty value: -->
<g:condition></g:condition>
    Correct
    <!-- New product: -->
<g:condition>new</g:condition>

<!-- Refurbished product: -->
<g:condition>refurbished</g:condition>

<!-- Used product: -->
<g:condition>used</g:condition>

    Additional Tips

    • Condition is required for all products in most categories
    • If not specified, Google may assume "new" but this can cause issues
    • Used and refurbished products may have different policy requirements
    • Some categories (like media) have specific condition requirements
    • Consider creating separate feeds or campaigns for different conditions
    • Accurate condition improves shopper trust and reduces returns

    Related Issues

    Missing AvailabilityInvalid AvailabilityBrand MissingMissing GTIN

    Validate Your Feed Now

    Use our free Google Shopping Feed Validator to check for this and other common errors before uploading to Merchant Center.

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